MSP
(147kb) |
Provides an overview of MSP (Managing Successful Programmes): a framework method for programme
management.
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ISO 15504
(149kb) |
Provides an overview of ISO 15504, the British Standard for software process assessments.
Includes a comparison with the CMM.
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IT Assessments
(147kb) |
Summarises assessment theory and practice. Includes practical guidance on how to plan
and carry out an assessment.
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ITIL
(171kb) |
Provides an overview of the ITIL series of books,
concentrating on the material in the ‘Service Support’ and ‘Service Delivery’
volumes.
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PRINCE2
(154kb) |
Provides an overview of the PRINCE2 project management method.
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CMMI
(149kb) |
Provides an overview of the parts of the CMMI (Capability Maturity Model Integration) suite that are used
for systems engineering and software engineering.
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Continuous Improvement in IT
(146kb) |
Summarises continuous improvement theory and how to apply the theory to running a continuous improvement
programme in an IT department.
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IT Documentation
(147kb) |
Describes some of the issues a manager will face when
deciding on documentation standards for system support.
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RAD
(138kb) |
Outlines the RAD (Rapid Application Development) approach, techniques, and lifecycles,
with an emphasis on management and control issues.
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