MSP (147kb) |
Provides an overview of MSP (Managing Successful Programmes): a framework method for programme
management. |
ISO 15504
(149kb) |
Provides an overview of ISO 15504, the British Standard for software process assessments.
Includes a comparison with the CMM. |
IT Assessments (147kb) |
Summarises assessment theory and practice. Includes practical guidance on how to plan
and carry out an assessment. |
ITIL (171kb) |
Provides an overview of the ITIL series of books,
concentrating on the material in the ‘Service Support’ and ‘Service Delivery’
volumes. |
PRINCE2
(154kb) |
Provides an overview of the PRINCE2 project management method. |
CMMI
(149kb) |
Provides an overview of the parts of the CMMI (Capability Maturity Model Integration) suite that are used
for systems engineering and software engineering. |
Continuous Improvement in IT
(146kb) |
Summarises continuous improvement theory and how to apply the theory to running a continuous improvement
programme in an IT department. |
IT Documentation (147kb) |
Describes some of the issues a manager will face when
deciding on documentation standards for system support. |
RAD
(138kb) |
Outlines the RAD (Rapid Application Development) approach, techniques, and lifecycles,
with an emphasis on management and control issues. |